Senior Cargo Reservations Agent | Qatar Airways | Hong Kong


Thursday, December 27, 2018

Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.

About Your Job:
In this position, you will ensure the smooth operational flow of cargo through acceptance and management of bookings. You will monitor and record reservations and ensure all aspects of the bookings are properly recorded and submitted. You will also be required to coordination with cargo sales executives, QR space control, and local area Ground Services Agent (GSA).

Key accountability:

·         Accept bookings for cargo sales and ensure they are properly fed into the cargo IT system.
·         Liaise between sales team members an QR space Control to ensure each reservation is properly allocated
·         Record updates on backlogcritical situations to avoid complaints from customers.
·         Make booking with OALTrucking companies and make use of SPA contracts to ensure satisfactory service to offline destinations
·         Co-ordinate between QAS, QR & Outstations on a shipment requiring special handlingattention to ensure smooth movement of cargo.
·         Provide booking list to GHA within the agreed time frame.
·         To load flight reservations in the system and coordinate space allocations in relation to reservations with QR Space Control
About You:
You must have a Trade or Vocational qualification however a Bachelor’s Degree would be an advantage. Your MS Office Skills must be at an advanced level. You will have 3 years of job related experience similar to the Cargo / Air Freight Industry, it’s and advantage if you prove exposure to Airline Sales Environment. 
You must have an excellent command of written and spoken English and currently be legally eligible to live and work in Hong Kong.
Note: you will be required to attach the following:

1. Resume / CV