From
experienced pilots to dynamic professionals embarking on new careers,
Qatar Airways is searching for talented individuals to join our
award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About your job:
In this position you will be responsible for minimising payment fraud by screening the credit card payments received for Internet and Call Centre transactions.
You will provide daily monitoring of all E-commerce and credit card transactions, monitor all received transactions for potential fraud and make decisions based on criteria from the manual along with interpretation of transaction details.
You will take decisions on whether to accept or decline transactions and in case fraud is suspected cancel the booking or request the call centre agent to do so. You will handle dispute, fraud, chargeback and RFI notifications from the central acquirer for Visa, MasterCard, Diners, Amex and UATP as well as collecting supporting evidence from the correct sources when responding to these issues.
You will also be required to take reasonable action as per company policy on recovering chargeback losses and maintain all actions in case management. Before shift closure you will perform daily fraud screening analysis.
About you:
You will have a Bachelors Degree or equivalent and preferably experience in Airline credit card transaction processing including Fraud screening. You will have a minimum of 4 years job-related experience working with finance, experience in detailed work and working with reservation systems as well as an eye for detail, analytical and problem solving skills and fluent English communication abilities.Further to this you must be a team player, trustworthy and able to work independently. Chargeback handling experience and Data mining experience would be an advantage.
Please note that this position is on a shift-working basis.
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
1. Resume / CV
2. Copy of Highest Educational Certificate